Privacy Policy

PrintPool Privacy Policy

The term ‘PrintPool Additive Manufacturing Ltd’ or ‘PrintPool’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Stansfeld Park, Quarry Rd, Headington, Oxford OX3 8SB. Our company registration number is 12732758. The term ‘you’ refers to the user or viewer of our website. By continuing to view and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which govern PrintPool’s relationship with you in relation to this website.

If you disagree with any part of these terms and conditions, please do not use our website.

Legal basis for the processing of Personal Data

We have a legal obligation to process your data related to payments and orders to and from PrintPool Additive Manufacturing Ltd. We have a contractual basis for processing your data when you place an order, request a quote or a free materials sample. We will use this to fulfil orders and to provide customer service and support. We have a legitimate interest for processing your data where our commercial interests are concerned, and we are not doing anything that you wouldn’t expect or that is likely to cause you harm.  We rely on your consent when processing your data for the purpose of direct marketing. We may use your data to track your behaviour on our website to better serve you content using ads or emails that we have reason to believe might interest you.

Consent to the use of Personal Data

By using our website and services you agree that PrintPool may collect and use personal data about you. Any information collected through this website shall only be used for our own records and will never be sent, sold or distributed to any third parties without consent.

Downloads & Media

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

Your Rights

Your rights, as defined under GDPR legislation, are as follows:

  • To have your personal data corrected, restricted or erased.
  • To port (transfer) your personal data to another controller.
  • To withdraw consent, where consent is our legal basis for processing your personal data.
  • To access the personal data held about you.
  • To object to processing.

Where we have a contractual basis to process your personal data (for example, accounting purposes) you do not have the right to object to processing. You always have the right to object to the processing of your personal data for direct marketing purposes.

Cookies

This website uses cookies to monitor browsing preferences. A cookie is a small string of information that is saved temporarily or permanently on your computer when you visit the website. Where possible this website uses a cookie control system allowing the user, on their first visit to the website, to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device. You may disable any cookie and delete existing cookies in your internet browser options at any time. You will find further details in the help section of your browser.

Jurisdiction

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

Questions, Suggestions & Complaints

If you have any suggestions, comments, queries, feedback or concerns about our Privacy Policy, the way in which we process your data, cookies or anything else related to this topic, please don’t hesitate to get in touch. You can contact us by email ([email protected]) or by phone (01865 546430).

If you feel that your rights are being breached, then we politely ask that you give us the chance to rectify the problem by contacting us at [email protected]. You are of course legally within your rights to complain to the ICO in the UK should you feel that it is necessary.

Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make any changes, we may notify you by sending you an email to the last email address you provided to us or by prominently posting notice of the changes on our website. Continued use of our website following notice of these changes shall indicate that you acknowledge the changes and agree to be bound by them.